AC Hotel by Marriott Palencia is a luxurious 4-star hotel situated in a prime location in Palencia, offering guests a sophisticated and comfortable stay. With modern and stylish accommodations, the hotel is ideal for both leisure and business travelers looking for a top-notch experience. The hotel boasts a variety of amenities and services, including a fitness center, on-site dining options, and meeting facilities. Whether guests are visiting for a relaxing getaway or for work purposes, AC Hotel by Marriott Palencia strives to provide a memorable stay for all visitors. Book your stay at AC Hotel by Marriott Palencia for a truly exceptional hospitality experience.
Reviews
Nice hotel not far away from the city center. The hotel shows its age but remains clean and cozy. Rooms are outdated yet comfortable. Staff are friendly, though the hotel could use more modern amenities. The location is great for a stop over. Dog friendly!
First impressions count. Smart entrance, great rooms with all amenities, hotel bar and restaurant. All top notch. Property is located on the outskirts of town between two petrol stations. One is super cheap. It is easy to get back on the road to the ferry port, but the area looks in the dark more of an industrial estate. Might have to revise this in the morning.
The hotel has a great ratio price/quality. The rooms are comfortable. My room was on the field side, no noise. The breakfast is not great but the people in the hotel are warm and polite. Thank you for everything
Well, it was very pleasant. The hotel very nice, the staff extremely nice and professional. I would have had a wonderful experience if it weren't for a surprise emergency call back at home...
Great hotel, super clean and very comfortable beds. Having a bar available for a drink at night is a great asset and the breakfast was very good
This was a very good Hotel, I went to Palencia on a business trip and honestly the hotel was perfect, clean and good food in the restaurant. The parking garage is a little bit complicated to get in and out.
It would have been a fine hotel in this small town Palencia IF ONLY they don't carry the Marriott brand. The room is standard traditional style for AC Hotels in Spain, nothing particularly good or bad about it. The part that pissed me off the most is the lack of respect to the terms and conditions that both sides agreed to as being part of the Marriott system. The welcome benefit for Platinum members was not offered during the check-in process. When I went back to the same lady who checked me in and inquired about it, she gave a normal excuse that the system was slow so she wasn't able to offer the benefit earlier during check-in(!?). I'm fine that the whole check-in interaction was robotic (passport/ sign here/ and here's your room key) and I'm fine that the benefit was only offered after I went back and asked for it. But I'm not ok when I requested guest compensation $50 according to the terms and conditions, it was not honored. I didn't even insist that the claim needs to be honored right there at night given it was already 10PM, the lady said her manager was not there, and would only come in the next morning. The next morning when I went down for breakfast at 8AM, I was surprised to see the same lady at the check-in desk. And she said to me her manager won't be here today and she was instructed to offer breakfast for free (~$5 after the membership benefit, some AC Hotels even would offer free breakfast as one of the options for Platinum members). Of course I don't agree only that as compensation, that's like 1/10 of what I'm entitled to. Then she went on to say there was nothing she could do which I don't really blame her, she's probably overworked (she was still there at noon when I checked out from the hotel, how many hours were there...). I think the biggest problem is with the management of this hotel, seemingly trying every way to save a buck. When I said that the Bonvoy help desk has already raised a case about this, she told me that the hotel will just close the case. (!?)
Excellent hotel, great stop over if driving
Location
Hours
-
Monday
03:00 PM - 12:00 PM
-
Tuesday
03:00 PM - 12:00 PM
-
Wednesday
03:00 PM - 12:00 PM
-
Thursday
03:00 PM - 12:00 PM
-
Friday
03:00 PM - 12:00 PM
-
Saturday
03:00 PM - 12:00 PM
-
Sunday
03:00 PM - 12:00 PM
Liked by Others
![Abadía Retuerta Ledomaine](https://static.where-e.com/Spain/Castile_And_Leon/Valladolid/Abadia-Retuerta-Ledomaine_1dfc064e8540e32b25b363b65b21be46.jpg)
Abadía Retuerta Ledomaine
8 reviews
Abadía Retuerta N-122, km. 332,5, 47340 Sardón de Duero, Valladolid, Spain
![Residencia Real Castillo De Curiel](https://static.where-e.com/Spain/Castile_And_Leon/Valladolid/Residencia-Real-Castillo-De-Curiel_6baec62af459108f0ae81efc55aa3124.jpg)
Residencia Real Castillo De Curiel
8 reviews
Calle Trascastillo, S/N, 47316 Curiel de Duero, Valladolid, Spain
![Villa Lucerna Sports & Hotel Resort | Restaurante](https://static.where-e.com/Spain/Castile_And_Leon/Villa-Lucerna-Sports-Hotel-Resort-Restaurante_thumb_c8e767f85ff7a527bebe8607b7a990fd.jpg)
Villa Lucerna Sports & Hotel Resort | Restaurante
8 reviews
Carretera a, Km. 3, 49361 Vigo, Zamora, Spain
![La Tejera De Fausto](https://static.where-e.com/Spain/Castile_And_Leon/Segovia/La-Tejera-De-Fausto_4353b3db0eaf87554bafa54ad7d4268c.jpg)
La Tejera De Fausto
8 reviews
Carretera La Salceda, SG-P-2322, Km 7, 40173 Sepúlveda, Segovia, Spain